WYTWOODS Festival
Last updated: February 2026
1. Who We Are
WYTWOODS Festival (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This privacy policy explains how we collect, use and protect your information when you visit:
Data Controller:
WYTWOODS Festival
Email: info@wytwoodsfestival.com
2. The Data We Collect
We may collect and process the following information:
Information you provide directly
- Name
- Email address
- Phone number
- Billing details (when purchasing tickets)
- Any information submitted via contact forms
- Newsletter sign-up details
Information collected automatically
- IP address
- Browser type and device
- Pages visited
- Time spent on site
- Referral source
3. How We Use Your Data
We use your information to:
- Process ticket purchases
- Respond to enquiries
- Send festival updates (if opted in)
- Improve website performance
- Run advertising and remarketing campaigns
- Comply with legal obligations
We will only use your personal data where the law allows us to.
4. Legal Bases for Processing
Under UK GDPR, we rely on:
- Contract — to process ticket purchases
- Legitimate interests — to improve our services
- Consent — for email marketing
- Legal obligation — where required by law
5. Ticketing & Third Parties
We may share data with trusted partners where necessary, such as:
- Ticketing platform (e.g. Easol or similar)
- Payment processors
- Email marketing providers
- Website hosting providers
- Analytics providers
- Advertising platforms (Meta & Google)
These providers only process data on our instructions.
6. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Ensure the website functions properly
- Analyse traffic
- Support marketing and remarketing
- Improve user experience
This may include:
- Google Analytics
- Meta (Facebook/Instagram) Pixel
- Essential website cookies
You can control cookies via your browser settings.
7. Marketing Communications
If you opt in, we may send you:
- Festival updates
- Line-up announcements
- Ticket release news
- Promotional offers
You can unsubscribe at any time by:
- Clicking the unsubscribe link
- Emailing us directly
We will never sell your data.
8. Data Retention
We only keep personal data for as long as necessary to:
- Fulfil the purposes we collected it for
- Meet legal, accounting or reporting requirements
When no longer required, data is securely deleted.
9. Your Rights
Under UK GDPR you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact:
10. Data Security
We implement appropriate security measures to prevent:
- Unauthorised access
- Data loss
- Misuse or alteration
However, no internet transmission is ever 100% secure.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
Please review their policies separately.
12. Changes to This Policy
We may update this privacy policy from time to time.
The latest version will always appear on this page.